Your Privacy Is Our Priority
This policy provides a full explanation of how your personal information is collected, used, and kept secure on the yg777 platform.
Introduction & Scope
This Privacy Policy ("Policy") applies to users of the yg777 platform and all associated services ("Platform"). yg777 places the highest importance on protecting its users' personal information and always operates with transparency.
When you register, log in, or use any service on yg777, you acknowledge that your information may be processed in the manner described in this Policy. This Policy may be updated from time to time; if changes are made, we will post a notice on the Platform.
What Information Is Collected
The yg777 platform collects user information in various ways. The categories of that information are described below:
Identity & Contact Information
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID or passport details (for KYC verification)
Financial & Transaction Information
- Deposit and withdrawal history
- Payment method details (bKash, Nagad, Rocket, Upay, bank account)
- Balance and bonus usage information
- Turnover and betting history
Technical & Usage Information
- IP address and device type
- Browser type and operating system
- Login time and session duration
- Information obtained from cookies and tracking technologies
Communication & Support Information
- Live chat conversations
- Messages sent via email
- Complaint and issue records
- Survey or feedback information
Purpose of Data Use
yg777 uses collected information only for the legitimate purposes listed below. Under no circumstances is information used for the purpose of selling it to third parties.
Service Operation & Improvement
Information is used to create and manage accounts, process transactions, provide gaming services, and ensure the platform functions properly. Usage is also reviewed to further improve the user experience.
Security & Fraud Prevention
Information is used to maintain account security, prevent fraud and money laundering, and complete KYC verification. All data is kept secure using SSL encryption technology.
Communication & Support
Information is used to provide customer service, send important notices, and share promotional information (where consent has been given). You may request to opt out of promotional communications at any time.
Regulatory Compliance
Information is used to implement responsible gaming policies, verify age (to confirm 21+), and comply with applicable regulations.
Data Sharing & Third Parties
yg777 does not sell your personal information to third parties. However, information may be shared with certain trusted partners in specific circumstances:
Payment Processors
Information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment provider.
Technology & Security Partners
Limited information is shared with trusted technology providers to ensure platform security, detect fraud, and maintain service quality.
Legal Obligations
Information may be shared with authorities when required to comply with a court order, a legitimate request from an investigating agency, or applicable law.
Business Successors
In the event of a merger, acquisition, or business restructuring, user information may be transferred to the successor entity, though the terms of this Policy will remain in effect.
Cookies & Tracking Technologies
The yg777 platform uses cookies and similar technologies that enhance your browsing experience and ensure service quality.
Essential Cookies
These cookies are necessary for the platform's basic functionality — such as maintaining login sessions, ensuring security, and remembering language preferences.
Analytics Cookies
These cookies are used to review platform usage and help improve the service. They do not contain any personally identifiable information.
Preference Cookies
These cookies remember your preferences and settings (such as language and game category), making each visit easier for you.
You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Data Storage & Security
yg777 stores all user information in compliance with the highest security standards. Details of our security measures are provided below:
Encryption Technology
All data is protected via SSL encryption. Financial information is kept secure with the highest level of encryption to prevent third-party access.
Secure Server Infrastructure
User information is stored in secure data centres with strict security measures in place to prevent unauthorised access.
Data Retention Period
Information is retained for as long as an account is active and for the period required to meet legal obligations after it is closed. Beyond that, information is securely deleted.
Access Controls
Only authorised staff may access user information for specific purposes. Every access is logged and regularly audited.
Your Rights
As a user of the yg777 platform, you have the rights listed below. To exercise these rights, please contact the support team.
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Right to Access: You may request to know what information yg777 holds about you at any time.
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Right to Rectification: If your profile contains incorrect or incomplete information, you may request that it be corrected.
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Right to Erasure: In certain circumstances (where there is no legal obligation), you may request that your information be deleted.
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Right to Object to Processing: You may object to your information being used for marketing or personalised advertising.
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Right to Data Portability: You may request to receive your information in a structured, commonly usable format.
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Right to Withdraw Consent: You may withdraw your consent to data processing at any time, though this will not affect any processing that has already taken place.
Protection of Minors
Age Verification & Protection
The yg777 platform is for users aged 21 and above only. We do not knowingly collect any personal information from minors (those under 21).
Age verification is mandatory during registration. If we become aware that a minor is using the platform, that account will be closed immediately and the associated information will be deleted.
To learn more about the protection of minors, please read our Responsible Gaming page.
Policy Changes
yg777 reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will post a notice on the Platform and, where necessary, notify users by email.
Continued use of the platform after any changes indicates that you have accepted the updated Policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our support team. yg777 provides assistance in Bengali and English 7 days a week, 24 hours a day.
Support Contact
Email: [email protected]
Live Chat: Available from any page on the platform
Hours: 7 days a week, 24 hours a day (Bangladesh Standard Time, UTC+6)
For more information contact us
We are always available for any questions about the protection of your information.
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